Frequently asked questions

What are your products made of?

Our tampon bioapplicators are made of compostable plant-based bioresin: they look and feel like forever plastic, but break down at a much faster rate. The tampons themselves are made of 100% organic cotton. You can read more about our materials on our product page.

We're also piloting new materials that are even more sustainable. Learn more about participating in product piloting here

What's the best way to dispose of my tampon after use?

There are multiple ways to dispose of your tampon after use, and we encourage you to choose the option that works best for you. If it's what makes the most sense for you and your community, feel free to throw all elements of our products in the trash—they'll still decompose in a landfill faster than conventional products. All of our packaging is recyclable, and our bioapplicator is certified compostable. The cotton tampon can be thrown in your compost, too, but decomposition will vary.

How do I pause or cancel my subscription?

You can easily pause or cancel your subscription by logging onto your account and selecting cancel or pause by your current subscription. If you have any further questions or need assistance, you can reach out to us on our contact page.

How is Comma investing in social and environmental justice work?

We are committed to using sustainable and organic farming practices when sourcing our materials, and all of our partners are committed to the dignity and respect of their workers. We are also continuously conducting public health research to create healthier, more sustainable materials for our single-use products. For every sale we make, we re-invest in causes that fight gender injustice and period poverty. Read more about our mission on our story page.

How do I safely use a tampon?

Here are some guidelines to help you safely use a tampon:

  • Make sure to wash your hands before and after using a tampon.
  • Read and follow all instructions for the particular tampon you are using.
  • Per FDA guidelines, change your tampon every 4 to 8 hours. Never use a tampon more than once.
  • If you are experiencing pain, fever, or any other symptoms associated with using a tampon, contact your health care provider.
  • Learn the signs and symptoms of toxic shock syndrome (TSS) and ways you can reduce your risk. If you experience any symptoms of TSS you should seek medical assistance immediately.
    • Symptoms of TSS include:
      • Sudden fever
      • Vomiting
      • Diarrhea
      • Fainting or feeling faint
      • Dizziness
      • A sunburn-like rash

    • Ways to reduce your risk of TSS include:
      • Wear your tampon for no longer than 8 hours.
      • Wear the lowest absorbency tampon you can.
      • Use tampons only while on your period.

For more information regarding the safety of tampons, you can visit the FDA's website or talk to your doctor.

I prefer pads over tampons. Are you planning on creating sustainable single-use pads in the future?

We currently have no plans to add pads to our product line, but we are constantly innovating new products. Stay in touch with us and see our sustainable period product recommendations on our blog.

Comma in conversation

Let’s chat sustainability, justice, and health. Join us as we interview industry leaders, explore new innovations, and tell your stories.

Read our blog